Customer service

We'll help you in organizing payments and creating the necessary flexibility. We believe that there is always a solution to move forward in life. High-quality and humane debt collection is a matter of honor for us, and we want to hear from our customers how we can further improve our customer service.

My B2 Impact service

In our My B2 Impact service, you can manage your debt matters easily and securely at any time.

You will find the login details in the letter you received from us. The service supports online payments and also works on mobile devices.

asasasasas
asasasasas

Call our customer service

Urgent matters should primarily be handled by calling our customer service.

For consumers

030 10 5620

For businesses

030 603 5800

We are available Mon-Thu 8:00-18:00 and Fri 8:00-17:00.

The cost of the call is based on local/mobile network rates. Public holidays may affect our customer service hours.

Call our customer service
Call our customer service