In our My B2 Impact service, you can manage your debt matters easily and securely at any time.
You will find the login details in the letter you received from us. The service supports online payments and also works on mobile devices.
Customer service
We'll help you in organizing payments and creating the necessary flexibility. We believe that there is always a solution to move forward in life. High-quality and humane debt collection is a matter of honor for us, and we want to hear from our customers how we can further improve our customer service.
Call our customer service
Urgent matters should primarily be handled by calling our customer service.
For consumers
030 10 5620
For businesses
We are available Mon-Thu 8:00-18:00 and Fri 8:00-17:00.
The cost of the call is based on local/mobile network rates. Public holidays may affect our customer service hours.
