In our My B2 Impact service, you can manage your debt matters easily and securely at any time.
You will find the login details in the letter you received from us. The service supports online payments and also works on mobile devices.
Contact information
Here you will find information about our sales and offices. If you have received an invoice from us or have any questions, please contact our customer service directly.
Call our customer service
Urgent matters should primarily be handled by calling our customer service.
For consumers
030 10 5620
For businesses
We are available Mon-Thu 8:00-18:00 and Fri 8:00-17:00.
The cost of the call is based on local/mobile network rates. Public holidays may affect our customer service hours.
Switchboard
030 603 5600
Fax: 030 603 5639
We are available Mon-Thu 8:00-18:00 and Fri 8:00-17:00.
Billing addresses
E-invoice address (EDI-ID): 003708737250
Operator (Mediator): PostNord Strålfors Oy
Mediator ID: 003701150617
Paper invoices:
B2 Impact Oy
PL 442
65101 Vaasa
Offices
To get in touch with our customer service, please use the relevant online services or call us directly at 030 603 5600. Meetings in person are organized only in Vaasa and must be booked in advance
Vaasa
Tiilitehtaankatu 7 A 65100 Vaasa
Helsinki
Televisiokatu 4 A 00240 Helsinki
Tampere
Aleksanterinkatu 23 A 15 33100 Tampere
Tallinna
OK Incure OÜ Mustamäe tee 16 10617 Tallinn
Contact sales
Sami Vesto
Chief Commercial Officer
Joona Pöyhönen
Client Relationship Manager
Elias Salmi
Client Relationship Manager
Lukas Söderman
Client Relationship Manager
Media
Kyösti Hagert
Head of Marketing & Communications