We have defined the key principles of responsibility for the B2 Impact Group, which guide our entire organization. In addition, considering local specificities, we have identified the most relevant themes for the responsibility efforts of B2 Impact’s operations in Finland.
For our Finnish operations, responsibility focuses on four key areas:
High customer satisfaction is a matter of pride for us. Our customers can trust that they will receive professional service from us. We strive to understand each customer’s unique situation and ensure they receive the necessary support to manage their financial situation effectively.
We care about our employees and are committed to fostering an equal, inclusive, and diverse work culture. We treat all employees fairly, regardless of gender, age, sexual orientation, skin colour, ethnic background, disability, religion, or marital status. We invest in overall employee well-being and skill development through various initiatives. We maintain a pleasant work environment and adhere to gender-neutral pay structures to enhance employee motivation.
We are an active societal player and recognize our significant role in building a healthier economy—not only for individuals and businesses but also on a broader societal level. We contribute to social impact through various initiatives, both independently and through the Suomen Perimistoimistojen Liitto (SPL).
We operate transparently, honestly, and responsibly, complying with all applicable laws and regulations while respecting the rights of our employees, customers, and partners. We conduct all required regulatory assessments in accordance with current laws and continuously provide sufficient information about our company’s development. Ethical business practices guide all our operations, and we go beyond mere legal compliance to uphold the highest standards of integrity.
