A pre-call is an effective and customer-friendly service where we remind your customers of an outstanding payment before the official reminder stage. Through this contact, we motivate the customer to pay their invoice on time.
The popular pre-call service is a proven and effective add-on that can achieve up to ten percent better results compared to proceeding without it. The purpose of the pre-call is to reach the customer and obtain a payment commitment. We guide the customer to make the payment directly to your account.
For your company’s reputation, it is essential to take the best possible care of your customers. A pre-call can help preserve even long-term customer relationships by making the customer feel valued. If the original invoice has been lost or there are any uncertainties related to it, a pre-call is an excellent way to resolve these issues before the invoice goes to collection.
Benefits of the pre-call service:
The number of call attempts is determined during the implementation phase. If the customer still does not pay the invoice, the collection process will continue after the contact attempt.
