The overall responsibility for managing your account lies with your designated Client Relationship Manager, while a dedicated Client Manager is responsible for operational collaboration. Communication regarding debt collection matters takes place via interfaces or through our Business B2 Impact service, designed for our clients.
The service package includes:
- Receivables purchase
- Reminder service
- Debt collection service
- Legal services
- Retrieval, realization, and remittance application services
As additional services, you can opt for:
- Credit information services: business credit reports and debt collection data
- Invoice forwarding
- Accounts receivable and payment monitoring services within the client’s system
- Pre-call to consumer customers
- International debt collection services
- Analytics services
- Other service requests requiring the development of our operations